1. Who we are
Smile Lowder is operated by Lowder Relationships / FixAim ("we", "us", "our"). This policy applies to our website, course platform, and any related services we provide.
2. Information we collect
- Account information — name, email, business name and password when you create an account or purchase the course.
- Payment information — handled by our payment processors (e.g. Stripe). We do not store full card numbers on our servers.
- Usage data — pages viewed, lessons completed, device and browser type, IP address, approximate location.
- Communications — messages you send us through forms, email, or social channels.
3. How we use your information
- To deliver the course content, manage your account, and process payments.
- To respond to support questions and improve the product.
- To send important account, transactional, and (if you opt in) marketing emails.
- To detect fraud, abuse, and to comply with legal obligations.
4. Sharing your information
We do not sell your personal information. We share data only with trusted service providers that help us run the business (hosting, analytics, email delivery, payments) under contracts that require them to protect your data.
5. Cookies & analytics
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how the site is used. You can control cookies through your browser settings.
6. Data retention
We keep your information for as long as your account is active or as needed to provide the service, resolve disputes, and meet our legal obligations.
7. Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to certain processing. To exercise these rights, contact us at the address below.
8. Security
We use industry-standard safeguards to protect your data, but no method of transmission or storage is 100% secure.
9. Children
The site is not directed to children under 16, and we do not knowingly collect their information.
10. Changes to this policy
We may update this policy from time to time. Material changes will be posted here with a revised "Last updated" date.
11. Contact us
Questions about privacy? Reach us at hello@lowderrelationships.com.